The Freeware and Pro versions (of both Revo Uninstaller and Revo Registry Cleaner) are installed in different folders and are completely independent. They do not share common components or modules. So, it is not a problem if you install the Pro version while the Freeware is still on your system. However, the Pro version is superior, so you will not need the Freeware version afterward.
If you still haven't received a reply within 24 hours, please first check your spam folder and if there is no reply from us send your query again and check that your email address is correctly written.
When your subscription expires, your license will remain active and usable, but only with versions released before the expiration date. You can use all versions released up until the expiration date of your license for as long as you like.
If you wish to use the latest version of Revo Uninstaller Pro or Revo Registry Cleaner Pro, you need to renew your license (and receive a new serial number). Significant discounts will be applied to your renewal price.
We accept order cancellations and refunds requests for any reason within 60 days from the date of purchase. In case of a refund request, email support@revouninstaller.com or use one of our contact forms (include order reference number (order ID) or the email you placed your order with). Refund options vary based on payment method. Please note that we do not accept requests after 60 days.
The licenses for our products are purchased for an active subscription for 1 or 2 years and are eligible for free updates and technical support. Once the subscription period expires, each program remains usable with previously released versions.
If you wish to update to a newer version, you need to renew (i.e., purchase a new subscription license, though at a significant discount) and apply its Serial number to the particular copy of the program. This is called the Update Subscription option.
Licensing is per computer, so buying a license for one computer allows you to register the program on only one computer. If you want to buy a license for 3 or more computers, or if you are already our customer, you can buy additional licenses at a discount.
There is an auto-renewal option, but you can opt out of it during purchase. Check if it is enabled in the confirmation email containing your license details. If you have activated the Annual Update Subscription option, you will receive a reminder 7 days before the automatic charge for the updated subscription license.
No. They are different names for the same thing. Any newly purchased license can be used to activate Revo Uninstaller Pro 5 or Revo Registry Cleaner on a new/additional computer or to update/extend the subscription period of a previously activated copy of the product.
Yes. Since all licenses are completely independent of each other, you can purchase a new license (renewal) for as many computers as you want. Previous purchases do not limit new purchases in terms of the license type, quantity, and subscription period.
Yes, you can extend your subscription at any time. Once you receive the new Serial number, you can apply it via the Update subscription option. This will extend your current subscription for the particular installation of Revo Uninstaller Pro / Revo Registry Cleaner with the additional subscription period.
Revo Uninstaller Pro will try to run the built-in uninstaller of the program you want to uninstall; let it finish. If it is not working properly, you can skip (ignore) it. Then you should proceed to the leftover scan by clicking "Scan". After the scanning finishes, Revo Uninstaller Pro will list all leftover Registry entries, files, and folders for you to review, verify, and delete.
Before uninstalling a program, make sure it is not running. Check the system tray (in the Taskbar, near the clock) for any icons belonging to the program you want to uninstall. If any of those icons are there, try right-clicking them, and look for an option like "Ex