Hi everyone,Today I found that registration on Proshow Producer was lost. An attempt to enter a registration key has failed. The last update I made on 01/14/2019. The official website of Photodex has long been unavailable. Can anyone comment on this situation?
I have also lost my registration for Pro Show Producer. I was under the impression that we could continue to use all our purchased items from Photodex. I have tried to use my upgrade to Producer and like others, have been told to go to a site for activation that no longer exists. Not happy if I am forced to repurchase my software or forced into a subscription plan not solicited. What other products exist in the marketplace?
Hi Paul, and Anne, I saw a post somewhere that the Photodex server for validating registration numbers has shut down as of 5/31/20. I just opened my program and at first it opened fine but when I checked the registration info the field was blank. The next time I opened the program it said it was in evaluation mode. The saving grace about all this is the shows are still able to be imported into Photopia and be published there.
It's so helpful to know that you can seamlessly import to Photopia. I was having a lot of trouble migrating earlier and thought I'd have to rebuild everything, but I think I'm on the right track now. Phew!
This happened to me yesterday 6/2/20 I had just finished my slideshow in proshow, with 470 photos, when I went to publish it, it wouldn't let me. This made me sick to my stomach, as my customer needs it by this Friday. With a bit more work involved and making sure all the slides and transitions worked, I was finally able to get it to publish in Photopia.
Same problem here. I am a computer science student and I am using Proshow Producer to produce videos to help my fellow students to study under quarantine. Yesterday I tried to publish a video and all of a sudden saw the watermark.
I tried to re-enter my registration details but they are invalid. I paid $200 for the program, and money isn't come easy for me, I am really on a tight budget, and Photodex promised that as long as I have the registration details, I could continue using the program in-definitely.
Members, my friend, who is a former Photodex Support Manager, has let me know that Photodex's activation servers are being swapped, and that activations are not working currently. That is the reason ProShow is not letting you activate/publish your account/show. They are trying to resolve it right now.
Same issue here. I don't think contacting Photodex will help as they announced that they were shutting down in January and directed current (and new users) to Photopia.I sure hope the issue will be fixed once they swap the servers (see message above) because it would be totally unfair and cause a backlash if ProShow users are not allowed to continue using the software they bought originally. Sure we should pay to upgrade, but ProShow is one of those apps that works great even with the basic features. I should not be forced to switch or upgrade to a newer software.
I am not happy about this at all.... We paid for the ProShow Producer program, should be able to use program, and not have to pay for Photopia. If I did this to my customers, I wouldn't be in business any longer. Will be looking for another alternative when I have time.
Photodex remains a separate company which continues to maintain ownership over their ProShow products and it is our understanding that their activation servers are currently down, or not working properly. While we don't have any specific information regarding when this issue might be resolved, Photodex has previously indicated that they would continue to maintain their activation servers going forward and we haven't received any information to contradict that intention. Despite the current interruption, we expect those servers will begin working again at some point, although of course we can't say when that might occur since those servers are outside
