First make sure your Pioneer has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.Then try a few standard network troubleshooting steps:
I have a VSX=1022-K receiver and have the same issue server error. I followed the same advice first updated firmware. then tried Pandora again. Same error. Then have followed the follow-up the receiver is connected to the Ethernet via cable as it is not wi-fi capable. turned off the receiver and unplugged the modem even waited longer than the 5 min. still unable to connect to pandora and still getting the server error. Please help!
I had logged into pandora to make sure I was using the correct user name and password on my PC. Then logged out. I get the server error when going to pandora and when trying to log into it with the user name and password.
So, reading that it sounds like it wants me to use the new user account to log in. Which I have tried to do but, still get the server error message. I will take a picture with my phone upload it to my computer then add it here.
I have a vex lx304. Same issue. I can play through AirPlay, but not through the app. Any suggestions? Have had this issue before and was able to clear by unplugging the receiver and plugging back in. Not this time.
Some users have said that removing the connection between the Pioneer and Pandora account has helped them. While this isn't a guaranteed solution, we can try it. I can remove the connection for you on my end. When it takes affect, you'll automatically be logged out. You'll then need to go through the set-up once again.
I just setup my new Pioneer Elite SX-30 network receiver, and when I try signing into the built-in Pandora app, it simply gives me an "Account Error" message. I've verified my login password and know that's not the issue, and can login via my iPhone, Xbox and the website. I see people were logging similar issues with their other receivers and such earlier this year - is there a resolution coming to this issue?
Like the rest of you, when trying to setup the app using my existing account, I got the error above when logging in with my credentials. Resetting my network connection, as the moderator suggested, didn't fix anything. So I went back to the setup, and this time, instead of choosing "I have an existing account", I chose the option to setup a new account. It brings up a screen that tells you to go to pandora.com/pioneer and enter the activation code that's on screen. Once I did that, the online activation page asks you if you want to setup a new account or lookup an existing account. THEN you can choose to login with your existing account and the receiver app finally logs in and activates after you do. It appears to be a flaw in the Pioneer app.
I used Pandora on a VSX-832 by WiFi for years. The 832 was destroyed by a power surge. I replaced it with a VSX-823 which does not have WiFi but is on a cat 6 network connection. It receives Internet Radio, but selecting Pandora I see only Server Error. I did factory reset of the 823 and rebooted network. Pioneer is not offering a firmware update for this model, though I see a text reference to s9369.4004.1067 but cannot find that file. Network settings: IP: 192.168.4.1 DCHP:ON Gateway 192.168.4.1 Proxyisabled Subnet mask:255.255.252.0
I turned off DCHP and was then able to get through to existing user login page. For Username I entered the email for the account, not case-specific, right? And password is case-specific. Result: Server Error.
I'm quite sure I spelled it right, but it's quite laborious using the Pioneer remote to scroll out each letter. Tried a USB (dongle) keyboard in the VSX-823, no response, is that surprising? Also tried the Pioneer Remote app (android), it did not find the receiver automatically or typing in the IP address. Any other suggestions to make these trials a little less trying?
Don't worry - it's quick and painless! Just click below, and on